NETWORK REQUIREMENTS

To have the best experience using our vPODS the user must verify that his computer meets the following requirements:

Browser:

Internet connection:

Connection Latency Speed
Not Optimal >100 ms >5Mpbs
Acceptable Between 81-100 ms >5Mpbs
Good Between 71-80 ms >5Mpbs
Excellent Between 1-70 ms >5Mpbs

EMAIL BENEFITS

Please complete the email field for quick and personalized support 7x24

Adistec Total Support

Welcome to AEC Labs

Please complete the following steps to access your vPod

  1. 1
    Vendor
  2. 2
    Network
  3. 3
    Connect

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    Test your network

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    PING 0 ms
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    Select your VM

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    Spark View (RDP)

    Spark View (VNC) Spark View (SSH) Spark View (TELNET) Spark View (Remote Assistance) Spark View (SMB/SFTP) Spark View (RDP Shadowing)

    Spark Gateway: *default port is 80 if it's not specified (ip:port).
    GeneralDisplayLocal ProgramsAdvancedMulti-Monitor
    Enter the name of the remote computer. Open or drag a .rdp file
    Computer
    Port
    User Name
    Password
    Domain
    Keyboard
    Connect to console session
    Enter the size of your remote desktop:
    Width
    Height
    Color depth
    Disable remote cursor
    Time Zone
    Remote audio playback Quality
    Remote audio recording
    Choose the devices and resources that you want to use in remote session.
    ClipboardEnable (Copy text, image, html between local and remote)
    Printer Enable; Name Text Only (Receipt, Label printers)
    DrivesUploading/Downloading files. (Drag files to your screen after connected).
    Shared Drive Name:
    CameraEnable Camera
    USBEnable USB
    Smart Card Enable Smart Card Smart Card Sign-in
    ScannerEnable Scanner
    Start the following program on connection:
      Program path and file name   
      Start in following folder   
    RemoteApp:
      Exe or file   
      Arguments   
    None
    Desktop background
    Font smoothing
    Desktop composition
    Show window contents while dragging
    Menu and window animation
    Visual styles
    Persistent bitmap caching
    RemoteFX(32 bit color and lan only)
    Session Recording
    RDP6.1 decompression
    Load Balancing: 
    Hyper-V VM ID: Connecting to Hyper-V console, default listening port of Hyper-V console is 2179
    Computer Name: 
    You need a browser window for every monitor.
    1. Please open another window for another monitor
    2. Repeat step 1 if you have more monitors
    3. Make this window full screen (F11 or Command+Shift+F)
    4. Enter your credentials and Connect
    Open in existing window
    Version history.Copyright © Remote Spark Corp. www.remotespark.com
    Connected to:  
    Session id:
    Join mode:
    Leave joined sessions open when close
    Join this session with following link:
    Share
    Leave session on and reconnect to it from other devices.
    Keyboard shortcuts

    Spark Gateway Agent
    Smart card or scanner redirection needs an agent (native application) running on your computer to acees the local hardware. Please:
      - Download and install the agent.
    The browser will run the agent automatically.
    Please install Google or Microsoft Authenticator on your mobile device.
    Scan the QR code to add an account (Other account for Microsoft Authenticator):
    Barcode
    Please enter the two-factor authentication code
    Open USB





    Use the local driver (Server must have this driver installed)
    Use 'Generic / Text Only' driver (Good for POS printer)
    Use a auto-selected existing driver in server (may not work as expected)

    Set as default